Solihull Scam Advice

FAS Logo

The below advice on doorstep, telephone, internet and mail scams has been put together by West Midlands Police, West Midlands Fire Service, the NHS Trust, Solihull Safeguarding Adults Board and Solihull AgeUK.

Doorstep Scams

Most people who call at your home will be genuine. Bogus callers are people who use various stories to get into your house. They may pose as Council, gas, water, electricity, pest control or even police officers. They may say they have an emergency.

Five Tips for Doorstep Safety

  1. Lock all outer doors before going to the front door. Some burglars work together- one keeps you talking at the front door whilst another gets through the back.
  2. Stop – look through a window or spy-hole before opening the door – are you expecting someone? Do you know them?
  3. Check – ask who they are, what they want and to prove their identity. Always check identity cards and badges.
  4. Display a ‘No Cold Calling’ sticker in your door.
  5. If the caller refuses to leave when asked, call the police on 101 or if you feel threatened, call 999.

Report to Trading Standards on 0345 404 0506

IF IN DOUBT KEEP THEM OUT

Telephone Scams

Scammers often use the telephone as a method to gain personal details and con people out of their savings.

Avoid being one of them, protect yourself.

Five Tips for Doorstep Safety

  1. Never give out personal or bank details over the telephone.
  2. Don’t feel pressured into making a decision over the telephone.
  3. Banks, Building Societies or the police will NEVER ring you asking for personal details such as your bank card PIN or offer to collect your cards from your home.
  4. Don’t open texts or answer calls from unrecognisable numbers.
  5. Consider a call blocking device to filter out unwanted calls.

FRAUD IS A CRIME THAT CAN HAPPEN TO ANYONE. REPORT TO THE POLICE ON 101.

Mail Scams

Everyday thousands of people become a victim of mail scams. Don’t believe the false promises and protect yourself.

Five Tips for Mail Safety

  1. Never send money to a company in order to claim a prize or winnings.
  2. Watch out for letters with too good to be true offers, it’s probably a scam.
  3. Don’t disclose personal information to people or companies you do not know.
  4. If you get a lot of mail get a trusted friend or family members to help you sort through it.
  5. If you think the letter is a scam report it and shred it.

NO GENINUE LOTTERY OR COMPETITION WOULD ASK YOU TO BUY GOODS OR SEND MONEY TO CLAIM A PRIZE.

If you are not sure, get advice and always report a scam.

To report, call the police on 101.

You can report any of these crimes to Solihull Council – 0121 704 8007.

 

Internet Scams

The internet gives easy access to criminals to scam customers out of money. Be online savvy and protect yourself.

Five Tips for Internet Safety

  1. Be wary of emails from unknown sources asking you for personal details.
  2. Set up a junk mail filter to stop unwanted emails entering your account.
  3. Always go to the banks official website to get information, don’t follow links within emails.
  4. Make sure your payments online are secure, look for the padlock symbol in the address bar.
  5. Say no to anyone offering to put money in your account, this could be illegal.

SCAMS COME IN A VARIETY OF METHODS. KEEP YOUR PERSONAL INFORMATION PRIVATE.

To report, call the police on 101.